Patients consistently report feeling at ease under care from named dentists like Dr. Buck and Dr. Cost, who take time to explain what they're doing and answer questions. Staff handle nervous patients well, deliver same-day solutions when needed, and maintain punctual appointments across this Woodruff location.
The practice balances professional expertise with genuine friendliness. Reviewers praise specific team members by name (Victor, Gena, Sam), note gentle cleaning and tooth preparation, and highlight crown work completed ahead of travel deadlines. No cost complaints surface in recent reviews.
Patients consistently report a warm, attentive experience. Staff earn specific praise for kindness and gentleness. One review flagged concern about blood pressure screening protocols and documentation accuracy, though this is isolated against a strong pattern of positive treatment and communication.
Strong personal care and attentiveness earn consistent praise from long-term patients and referrals from those relocating. However, a pattern of disputed diagnoses and treatment complications (including cavities later found to be nonexistent, nerve damage during filling, and poorly fitting dentures over $5,000) raises concerns about clinical judgment and accountability. The office is Google-verified with 4.7 stars across 330 reviews, but the mix reflects both devoted followers and cautious second-opinion seekers.
Patients consistently report feeling heard and respected, praising dentists by name (Tormey, McDermott, Marquette) for patience and explaining procedures clearly. Staff attention and modern equipment like handheld X-rays make visits relaxing, though one reviewer noted that flexible billing options would help during emergencies.
Last updated 2026-07-18