Greenville, SC Dental Implants Provider Guide
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Trail West Family Dentistry

Updated 2026-07-18 · 1,699 reviewed · 138 listed · Scored from 306 Google reviews · How we rank ›

5.0(306) 94 composite score See reviews on Google ✓ Google-verified Publishes prices
Full Mouth Dental ImplantsSedation DentistryCosmetic & Prosthodontic ImplantsSingle Tooth Implants
Trail West Family Dentistry
Services
Full Mouth Dental Implants, Sedation Dentistry, Cosmetic & Prosthodontic Implants
Reviews
306

What recent reviews say

Staff and Dr. Gould make patients feel genuinely valued, handling appointments with multiple reminder texts, managing insurance without friction, and adjusting payments for those on fixed incomes. The office prioritizes comfort with face coverings during cleanings, thorough physical exams, and a mixed-age team that puts long-term patients at ease.

Reviewers consistently mention Dr. Willis's legacy and Dr. Gould's seamless transition into practice ownership. Many have been loyal for 5 to 25+ years. Hygienists like Debbie and Angie earn praise for thoroughness and warmth. The practice spans general dentistry, cosmetic work, and implants, though reviews emphasize the relationship and care as much as the specific procedures.

Praised for
  • friendly, welcoming staff
  • Dr. Gould's attentive care
  • minimal wait times
  • works with insurance and payment plans
  • treats patients like family
friendly-staffskilled-surgeonclear-cost-communicationcomfortable-facilitythorough-explanationfollow-up-care
Best for: long-term patients seeking consistent care and those on limited or fixed incomes needing flexible payment options.

Strengths

  • Dr. Gould's attentive bedside manner
  • long staff tenure reduces turnover
  • flexible payment plans for fixed-income patients
  • proactive insurance coordination

Worth knowing

  • Dr. Gould transitioned from Dr. Willis and maintained practice culture
  • Kim handles appointments and insurance
  • Angie and Debbie named as hygienists
  • office sends 3-5 appointment reminder texts
  • face coverings used during cleanings
  • physical exam of each tooth, not just X-rays
  • Adult Savings Plan $27/month; Child Saving Plan $26/month; Perio Savings Plan $55/month

What reviews say by service

Cosmetic & Prosthodontic Implants
Listed as offered; no specific review testimony for cosmetic implant results.
Single Tooth Implants
Listed as offered; no specific review testimony for single-tooth procedures.

How it compares

  • Rated 5 against a 4.85 average across the 127 cosmetic & prosthodontic implants businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 99
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
298
4
8
3
0
2
0
1
0

Common questions

Does the office help with insurance?
Yes. Kim manages appointments and insurance; reviewers note the office takes initiative with insurance companies.
What are the savings plan costs?
Child Saving Plan $26/month; Adult Savings Plan $27/month; Perio Savings Plan $55/month, according to their website.
Is there a long wait to get in?
Recent reviewers report very little wait time.

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Patients travel significant distances to see Dr. Willis, citing staff warmth, clear explanations, and quick, painless work.

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Patients consistently report exceptional experiences across preventive care, cosmetic work, and implant procedures. Staff members (Dr. Zach, Dr. Elizabeth, hygienists like Mallory, and front desk) earn specific praise for making visits comfortable and stress-free, with even dental-phobic patients feeling heard and cared for. Reviewers highlight thorough cleanings, quick emergency scheduling, and attention to detail in complex cases like extractions and implants. The practice offers amenities like ceiling TVs and handles insurance, with patients noting they leave with noticeably cleaner teeth and greater confidence in their smile.

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Dr. Fox and his team have built a practice where dental anxiety dissolves. Reviewers repeatedly praise the gentleness of care, the warmth of every staff member, and how quickly appointments move without sacrificing attention. One patient who struggled with fear for life found the practice transformative; another got dentures relined in under ten minutes. Insurance acceptance and clear communication about coverage add practical appeal. Named staff earn consistent mentions: hygienists Amanda and Sam stand out for listening carefully and explaining options. The office culture feels family-run and genuine, not corporate. Even a three-star review acknowledged the quick, painless work. This is where people who dread dentistry stop dreading it.

Single Tooth ImplantsFull Mouth Dental ImplantsCosmetic & Prosthodontic Implants

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Last updated 2026-07-18