Every recent review rates the practice five stars. Patients consistently praise Dr. Davis Lemon and his team for being unhurried, kind, and genuinely attentive to anxiety and comfort. One returning patient noted staff remembered their fears unprompted and checked in extra times without making them feel like a burden.
Specific strengths include hygienist Maddie's thorough cleanings, Dr. Lemon's gentle bridge placement and implant work, and a no-pressure approach to recommended treatment. Many patients travel across the upstate to stay with this practice. No complaints appear in recent reviews.
Patients consistently report feeling well cared for and comfortable at Ladd Family Dental, with staff handling procedures painlessly and Dr. Ladd's team avoiding the aggressive sales tactics common in franchise dentistry. Many drive past other offices to return here, citing trust, insurance knowledge, and genuine expertise built over years of service in Greenville.
Five-star reviewers praise the doctors (Volkert, Owings, Jensen) for patient communication and gentle care during implant placement; staff consistently described as kind and attentive. However, a significant minority report serious friction: one patient discovered at checkout that the office does not file insurance, and another's implant failed years later with no office follow-up or remedy offered despite previous payment.
Dr. Arnett and his team earn consistent five-star praise for making patients feel at ease during complex work. Staff treat patients like family, explain procedures clearly, and manage pain well; extractions, crowns, and denture fitting come up repeatedly as successful and comfortable.
Last updated 2026-07-18