Most patients experience smooth surgical care and kind staff. Scheduling is quick, surgeons are praised for their skill, and follow-up instructions are clear. However, some report delayed billing, insurance denials, and uneven customer service during complicated insurance conversations, particularly in complex accident-related cases.
One patient's fiancé received full arch restoration and praised the team's detail work and follow-up care even when complications arose. The practice guarantees their work and stands apart for not abandoning patients after surgery.
Long-term patients consistently return for the approachable team and thorough explanations from Dr. Holliday and his son. Visits run on schedule, and staff like Savannah and Erin earn specific praise for gentle cleanings and attentive care. One patient reported a crown placed years ago left decay underneath and a bite problem Dr. Holliday did not resolve, describing him as dismissive when his work was questioned. The 99% five-star rating reflects strong satisfaction across 439 reviews.
Dr. Simmons and his team earn consistent praise for patience, clear communication, and a calm demeanor that puts nervous patients at ease. Reviewers highlight painless procedures, straightforward cost discussions, and thorough explanations at every step, with staff remembering not to rush even during late-day appointments.
Last updated 2026-07-18